Website Survey-Unable to connect to survey.

Discussion of plan and activities involved in creating new look and feel for UNL website. Archived Jan. 17, 2007.

Website Survey-Unable to connect to survey.

Postby dsockrider » Mon May 01, 2006 4:35 pm

I just got this email inviting individuals in our department to take the online survey at:
http://ucommxsrv1.unl.edu/ngrg/?at=4


The 3 of us in our department have tried unsuccessfully to connect to the survey for the last half hour. Any reason why we can't connect?
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Postby Erin Paseka » Mon May 01, 2006 5:27 pm

I haven't been able to get into it either... I figured the survey was just too popular for its own good.

Now I'm wondering whether people who couldn't get the page today will bother to try again later, especially considering the vagueness of the email containing the link.
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Email Link

Postby dsockrider » Mon May 01, 2006 6:38 pm

That's not the entire email I received, the sender explained the survey and included the link. It seems to be accessible now.
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Only 4 people allowed in at once?

Postby dsockrider » Tue May 02, 2006 8:41 am

Is it true only 4 people were allowed to access the survey at one time?
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Postby saltybeagle » Tue May 02, 2006 1:04 pm

The survey was sent out to over 64 thousand people all at once.... unbeknownst to us.

Needless to say, that's a little more than we anticipated... especially all at once time.

We've spent last night and this AM re-working the system to allow in only what the server can handle while still maintaining the other applications running on the server (Peoplefinder, Calendar, News Releases etc).

People should eventually be able to get in to the system to complete the survey.

...and now you know!
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Only 4 People?

Postby rcrisler1 » Thu May 04, 2006 9:38 am

Four people at a time? That's just interesting.
____


Robert J Crisler
Manager, Internet and Interactive Media
University Communications
321 Canfield Administration Building
University of Nebraska-Lincoln
402-472-9878
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Ability to view website during heavy traffic periods.

Postby dsockrider » Thu May 04, 2006 1:54 pm

How do we check our own websites to see how many people my view content at one time?

I want to prevent anyone from not being able to view a page because there is too much traffic.
dsockrider
 
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First, check your error log

Postby rcrisler1 » Thu May 04, 2006 2:15 pm

Check your Apache error log and see if there are any errors; if there's an error message stating that you need to increase your MaxClients setting, then the server has at least at one point hit a wall.

If you want to make sure your server gets overwhelmed, send out 65,000 emails within an hour asking people to load a complex page. :shock:
____


Robert J Crisler
Manager, Internet and Interactive Media
University Communications
321 Canfield Administration Building
University of Nebraska-Lincoln
402-472-9878
rcrisler1
Site Admin
 
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Joined: Wed May 12, 2004 12:20 pm
Location: Lincoln


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